Ground Handling Agent
Specialized training for aviation professionals
The ground handling agent is part of the operational services of an airline. They work at the passenger check-in counters at the airport, handle security at departure, assist with boarding before takeoff, and manage arrivals (disembarkation).
The ground handling agent handles all passenger and baggage check-in operations and facilitates connection formalities. If necessary, they assist unaccompanied minors, elderly, or disabled passengers.
Training Duration
4 months
Practical Internship
1 month in a national or international airline or a ground handling company
Roles and Responsibilities
The ground handling agent works under the supervision of the station manager, who oversees the team at the airport site.
The agent becomes a versatile professional familiar with all airport operations. They acquire skills in both check-in and technical ground operations as well as security.